Managed Business Communications

Managed Business Communications (MBC) means that Audeo supplies you with telephones and provides and manages the back-end systems enabling you with the service features as listed. There is no capital investment required. All services are consolidated to one monthly bill.

MBC Features

Local and Toll-free phone numbers
- Get new or preserve existing multiple local Direct inward Dial (DiD) numbers for any location
- Get new or preserve existing Toll-free numbers

Professional VoIP Office Phone Handsets
- Multi-Line (2-Line to 6-Line)
- Call hold
- Transfer
- Conference
- Voicemail waiting light
- Headset support
- Speaker phone

Standard Call Features
- Call Waiting
- Call Forwarding
- Do Not Disturb

Auto Attendant
- Your customers never get a busy signal
- Professionally recorded greetings
- Flexible menus to route calls directly to departments or individuals

Custom Time Of Day Call Routing
- Configure your phone system to work the way your company works
- Configure your company’s auto-receptionist to handle calls based on your business’s hours of operation
- Create professional greetings for your company, departments, user extensions and voicemail
- Direct callers to voicemail, extensions and alternate phone numbers based on date and time

Follow Me
- Based on answering rules, route calls to you or your employees, wherever they are
- Add your business extension to your iPhone, iPad, or Android mobile device

Automatic Call Distribution (ACD)
- ACD allows callers to wait in queue for your employees in departments
- Setup multiple queues using an auto-attendant, multiple DID numbers, or toll free numbers

Personal Computer (PC) Integration
- Make and receive voice and video calls from your desktop or laptop
- Communicate with customers from virtually any location

Voicemail Access
- Get email notification of a voicemail
- Access your voicemail from any web browser over the Internet

Unified Messaging
- Hosted email Inbox with per-user service features
- MS Outlook, Outlook Express, Thunderbird, & Apple Mail Client integration
- Web-based mail interface
- Voicemail delivery to the email Inbox

Collaboration
- Shared calendars, documents, folders, and task-list
- Web-based internal company IM service

Documentation Management
- Secure web-based document solution
- No file-size or format limitations
- Check-in/check-out revision control features
- Document work-flow and approval features
- Hierarchical access framework. Create sub-organizations and control permissions

Comprehensive IT Management
- ISP/Vendor Issue Management
- Consolidated Billing Services
- Network Systems Support
- Server Administration

Build a quote for this product now.